For damaged defective merchandise please call macy s customer service at 1 888 822 6229.
Macy s mattress delivery fee.
Delivery is free if the mattress is over 787 otherwise there is an 85 delivery fee.
If the delivery is missed because you are not at home during your scheduled delivery window a 99 99 redelivery fee will be required before scheduling a redelivery.
Lehrman said you might even be able to negotiate a mattress s sale price for another mattress that isn t on sale.
Return fees will be less for certain brands.
The truth is that the delivery fee is non refundable and you ll have two additional charges.
I wanted it as soon as possible since i was moving to a new place and leaving my old one behind.
Shipping fees and any surcharges will not be refunded.
Macys review from new york new york with 1 comment.
The remaining amount will be used to exchange for a new mattress.
An 85 pickup fee will be charged and a 15 preference return fee will apply.
The white glove delivery service will carry the mattress to your bedroom and set it up.
Macy s return policy varies depending on the model you select so be sure to get the details.
When it comes to mattresses macy s focuses on higher end brands mainly with more selection for those with higher budgets than those that are looking for a deal.
You ll lose 10 due to a restocking fee.
You will receive credit after the merchandise has been returned.
For complete details please call 1 888 822 6229.
The entire fee gets remitted to the mrc to help reduce california s carbon footprint and the state s unnecessary waste.
An 80 100 delivery fee will be charged and you won t get back the full price of the mattress.
Try starting at the back of the mattress store those tend to be much cheaper and you can still negotiate those.
A 15 preference fee and an 85 pick up fee.
Nevertheless you are not free from expenses when you want to return your mattress to macy s.
Please note that your delivery fee will not be refunded.
New mattress selection must be made within 14 days.
Macy s mattress return policy.
See store for details.
Mattress must be undamaged unsoiled and free of stains.
Up to a 149 99 delivery fee will apply if purchasing an adjustable base during our free adjustable base promotional time period.
Whereas some of the mattress return policies are surprisingly simple.
The california mattress recycling council mrc funds a recycling program through a state mandated 10 50 recycling fee on each mattress foundation box spring and adjustable base sold.
A restocking fee of 15 may be assessed.
If you want your old mattress removed there is a 25 option to do so.
I ordered a mattress from macy s over the phone during their 4th of july sale and arranged for delivery.
It s possible the mattress store has a price matching program or even better.
Quick ship mattresses cannot be returned to the store or furniture galleries.